{"id":1847,"date":"2024-06-12T16:24:23","date_gmt":"2024-06-12T19:24:23","guid":{"rendered":"https:\/\/loja.artesol.com.br\/?page_id=1847"},"modified":"2025-07-29T11:00:43","modified_gmt":"2025-07-29T14:00:43","slug":"suporte","status":"publish","type":"page","link":"https:\/\/legacy.yguacumaquinas.com.br\/en\/suporte\/","title":{"rendered":"Support"},"content":{"rendered":"
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\"AMAZONAS\"<\/figure><\/div>
\"BAHIA\"<\/figure><\/div>
\"tecnicos-ygua\u00e7u-\"<\/figure><\/div>
\"CEAR\u00c1\"<\/figure><\/div>
\"GOIAS\"<\/figure><\/div>
\"MARANH\u00c3O\"<\/figure><\/div>
\"MINAS-GERAIS\"<\/figure><\/div>
\"MINAS-GERAIS-2\"<\/figure><\/div>
\"PAR\u00c1\"<\/figure><\/div>
\"PARAN\u00c1\"<\/figure><\/div>
\"RIO-DE-JANEIRO\"<\/figure><\/div>
\"RIO-GRANDE-DO-SUL\"<\/figure><\/div>
\"S\u00c3O-PAULO\"<\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Our team of technicians spread across Brazil<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Imagem\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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We are here to ensure that you have the best possible experience with our products and services. Our support team is made up of highly qualified professionals who are ready to help with any questions, technical issues, or guidance you may need.<\/p>\n

At Ygua\u00e7u M\u00e1quinas, we value each customer and are committed to providing fast, efficient, and personalized service. No matter how big or small your challenge is, we are here to help!<\/p>\n

If you need assistance, please do not hesitate to contact us. Together, we will find the ideal solution to keep your operations running smoothly.<\/p>\n

Thank you for trusting Ygua\u00e7u M\u00e1quinas. You can always count on our dedicated support.<\/p>\n

Best regards,<\/p>


Ygua\u00e7u M\u00e1quinas Support Team<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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IMPORTANT:<\/strong> When receiving your Ygua\u00e7\u00fa M\u00e1quinas equipment, always check that there has been no damage during transport. Always check for any transport damage before singing the delivery receipt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t01. What is the warranty period for the equipment?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Warranty for a total period of 12 (twelve) months, with the first 3 (three) months, i.e., 90 (ninety) days, corresponding to the legal warranty period for the equipment, without any charge to the buyer for defective parts and\/or repair services provided. The last nine (9) months correspond to the additional warranty granted by Ygua\u00e7\u00fa, referring to defects in parts and\/or manufacturing duly proven by the manufacturer, with the buyer being responsible for the with the buyer responsible for technician\nexpenses related to parts replacement.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t02. What is the correct voltage for the equipment?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

In most equipment, the correct voltage is 220 Volts, but it can be changed upon request according to the customer's needs. Always check the voltage on the purchased machine or directly with Ygua\u00e7\u00fa M\u00e1quinas. Never operate the equipment if you are unsure about the\nvoltage.<\/p><\/div><\/div><\/div><\/div><\/div>

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\n\t\t\t\t\t\t\t\t\t\t\t\t03. How can I purchase equipment from Ygua\u00e7\u00fa M\u00e1quinas?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

You can send us a request using the form on our website, specifying the equipment you want, and we will contact you shortly. Alternatively, you can call our customer service center at +55 43 3338-8879. You can pay for your purchase in installments directly with Yguacu M\u00e1quinas, after registering. Visit the FINANCING section on our website to find the best option for your company.<\/p><\/div><\/div><\/div><\/div><\/div>

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\n\t\t\t\t\t\t\t\t\t\t\t\t04. How can I get technical assistance?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Contact the factory directly by phone: +55 43 3338-8879 or by email suporte@yguacumaquinas.com.br<\/p><\/div><\/div><\/div><\/div><\/div>

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\n\t\t\t\t\t\t\t\t\t\t\t\t05. Do pneumatic presses come with an air compressor? And which model is recommended?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

No. However, we represent PRESSURE Compressors, one of the best on the market today. The size of the compressor varies depending on consumption. Yguacu M\u00e1quinas presses with up to one piston can be used up to 10 feet. Of course, at the customer's discretion, a larger compressor can be used on other machines.<\/p><\/div><\/div><\/div><\/div><\/div>

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\n\t\t\t\t\t\t\t\t\t\t\t\t06. What is the difference between analog and digital controls?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

The equipment manufactured and developed by our teams is equipped with digital controllers. With this technology, temperature and time controls are accurate, i.e., exactly as shown on the display. With analog controls, this is not the case, and the risk of error becomes high because the temperature selected on this type of controller may be incorrect for use, thereby compromising product quality.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Talk to support now!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Nosso time de t\u00e9cnicos espalhados pelo Brasil Estamos aqui para garantir que voc\u00ea tenha a melhor experi\u00eancia poss\u00edvel com nossos produtos e servi\u00e7os. Nossa equipe de suporte \u00e9 composta por profissionais altamente qualificados e prontos para ajudar com qualquer d\u00favida, problema t\u00e9cnico ou orienta\u00e7\u00e3o que voc\u00ea possa precisar. Na Ygua\u00e7u M\u00e1quinas, valorizamos cada cliente e […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1847","page","type-page","status-publish","hentry"],"yoast_head":"\nSuporte - Ygua\u00e7u M\u00e1quinas<\/title>\n<meta name=\"description\" content=\"Encontre suporte t\u00e9cnico especializado para os produtos da Ygua\u00e7u M\u00e1quinas. 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